FAQs
Paper Options Explained
Paper Stocks Available
Classic (9pt Silk Cover)
This paper strikes the perfect balance between a premium look and practical durability. The 9-point thickness gives it a substantial feel—sturdy enough for the mail, yet cost-effective for larger campaigns. Its silk finish creates a smooth, refined surface that’s less reflective than gloss, delivering sharp colors and clean lines without glare. Ideal for lead generation and outreach, Classic paper helps your message look polished and professional without breaking the budget.
Premier (10pt Silk Cover)
Our Premier 10-point Silk Cover is a heavier-than-standard stock that commands attention in the mailbox. The silk finish gives it a smooth, low-sheen surface, offering the refined appearance of matte with just a touch of luster, making colors appear rich and vibrant while minimizing glare and fingerprints. Its thicker feel and eye-catching look make it ideal for campaigns where your postcard must stand out fast and resist smudging or bending in transit. A smart choice for businesses that want to be seen and remembered.
Signature (14pt C2S Silk Cover)
Signature is our premium paper stock – 14-point C2S Silk Cover provides a sturdy, substantial feel in hand — giving your print materials a high-end, professional presence. The C2S (Coated 2 Sides) silk amplifies colors and sharpens images, delivering a sleek, professional appearance. The silk coating offers a soft, matte-like appearance that resists glare and fingerprints, while still allowing for sharp, vibrant color reproduction. Choose Signature when promoting high-value services or when you want your brand to truly shine in the hands of your audience.
Postage Rates Explained
USPS Marketing Mail vs. First-Class Mail: Which Is Right for Your Campaign?
When you're sending a direct mail campaign, choosing the right postage class can make a big difference in cost, delivery speed, and overall impact. Here's a quick breakdown to help you decide between USPS Marketing Mail and First-Class Mail.
USPS Marketing Mail (Formerly Standard Mail)
Best for: Bulk advertising mailings like postcards, flyers, catalogs, and newsletters.
- Lower postage cost: ideal for high-volume campaigns
- Typical delivery: 3 - 10 business days
- Minimum quantity: 200 pieces or 50 lbs
- No forwarding or return services unless added
- Great for: Promotions, non-urgent outreach, mass marketing
Why choose it? If you're focused on cost savings and sending to a large audience, Marketing Mail is the most economical option.
First-Class Mail
Best for: Time-sensitive or personalized mailings like bills, statements, appointment reminders, and small campaigns.
- Faster delivery: 1–5 business days
- Includes return and forwarding services
- No minimum quantity required
- Great for: Invoices, notices, or targeted campaigns
Why choose it? First-Class is perfect when accuracy, speed, or personal touch matters.
Summary
|
Feature |
USPS Marketing Mail |
First-Class Mail |
|
Delivery Speed |
3–10 business days |
1–5 business days |
|
Cost |
Lower |
Higher |
|
Minimum Quantity |
200 pieces |
None |
|
Return/Forwarding |
Not included |
Included |
|
Best For |
Bulk marketing |
Personalized or urgent mail |
Need help deciding? Contact Us and we’ll guide you to the right postage class for your next campaign.
What is Direct Mail on-demand?
Direct Mail on-demand allows you to design, customize, print, and mail marketing materials like postcards, flyers, brochures, and catalogs directly from our online platform. No need to deal with multiple vendors or the USPS
How do I place an order?
Simply choose your product, select your print and mailing options, use our online design tool to upload your own artwork & mailing list, then check out. We handle the rest, including printing and mailing.
Can I use my own mailing list?
Yes, your mailing list must be uploaded after the artwork has been submitted. We accept .csv and .xlsx file formats.
What if I don’t have a mailing list?
No worries! We offer targeted mailing list services. You can define your audience by location, demographics, or industry to build the perfect list. Contact Us for more information.
How long does it take to print and mail my order?
Most orders are printed and mailed within 2-4 business days after artwork approval. Shipping times vary based on your destination.
Can I track my direct mail campaign?
Yes, we offer tracking services for most direct mail campaigns. Contact Us for more info.
What file formats do you accept for uploads?
We accept print-ready PDFs with a minimum resolution of 300 DPI
Is there a minimum order quantity?
Minimum quantity is 200 pieces.
What payment methods do you accept?
We accept all major credit cards.
Do you offer discounts for bulk orders?
Yes, we offer volume discounts on orders over 30,000. Contact Us for a quote.
How can I get support if I have questions?
Our team of Direct Mail Specialists is available by email or phone during business hours. We’re here to help with anything you need!